Payment, Pricing and Delivery
for 2024 Shows

Ticket Assignments 
Good news! Tickets can now be chosen right from the seating chart. No back-and-forth with forms, emails or texts. Available seats will show color-coded on the chart according to price, and once chosen, will turn gray and be unavailable. Seats are first come, first served.  

Ticket Payment
Once you choose your seats you will be asked for payment. You can choose a major credit card or PayPal. 

Ticket Delivery
All Group Sales tickets from the Boston Opera House and the Emerson Colonial are now sent by email only. Usually tickets are released to us from Group Sales approximately one month prior to the show. You will receive an email of the ticket. 

When we first offer tickets we charge $20 per ticket commission. 30 days before a show opens and our initial order is complete with the theater, we can often still get tickets at the Group rate and will then charge $25 per ticket, which is most often still less than the box office. 

Please Note
Sometimes people can no longer make the date they bought tickets for, they have extra tickets, they misplace their tickets, etc. We can usually find a buyer for extra tickets, get reprints of tickets and buy more tickets. Depending on when you ask and if the tickets have already been processed with Group Sales, we may keep the initial commission or charge a flat fee. Each situation will be handled independently. 

Want a walk-through of the new process? Click here for a tutorial of what the screens will look like when you order your tickets. 

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